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How gibberlink Handles Your Personal Data

This Privacy Policy explains what account and payment data we collect when you use gibberlink, how we store it, and what rights you hold over it. Access to our services depends on local law and is available only in eligible regions.

Account data protectionDANA, OVO, GoPay wallet recordsCookie controlsData retention policyYour right to request deletion
gibberlink How gibberlink Handles Your Personal Data
HOW WE PROTECT YOUR DATA

Browse Our Data Handling and Security Practices

We apply account-level security measures to every profile on gibberlink. Your login is protected by OTP verification sent to your registered contact, and session tokens expire automatically after inactivity. Data related to your DANA, OVO, or GoPay transactions is encrypted in transit and stored in access-controlled environments. We do not retain payment credentials beyond what is needed to process and confirm your transactions.

Data Retention

We keep your account records for as long as your account is active or as required by applicable law. Once your account is closed, data is removed on a scheduled deletion cycle.

Cookie Control

Session cookies keep your lobby state intact between pages. Analytics cookies can be switched off through your browser without affecting your ability to log in or make deposits.

Account Security

Every login triggers an OTP check to your registered number. If we detect an unusual device or IP, access is paused until you confirm your identity through the verification step.

Third-Party Disclosure

We share data only with payment partners — such as the processors behind DANA and OVO — and only to complete transactions you have authorised. No data is sold or rented.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to request access to your data, ask us to correct an error, or submit a deletion request, reach out through any of the channels below. We aim to respond to privacy-related requests within a reasonable timeframe, and we will confirm receipt so you know your request is being handled.

Email Support Send your data access or deletion request by email. Include your registered account name and the e-wallet type — DANA, OVO, or GoPay — linked to your account.
Live Chat Open the live chat window from your account dashboard. Describe your privacy concern and our team will direct you to the right process for account data requests.
Account Settings Path Log in, go to Account Settings, then select Privacy. From there you can download your data summary or submit a correction request without contacting support.

Switch Through Common Privacy Questions

These are the questions we hear most often about data rights, cookies, and account records. If your question is not here, reach out through live chat or email and we will walk you through the answer directly.

We collect your name, contact details, and the e-wallet identifier — DANA, OVO, or GoPay — you use for deposits. Device data and session logs are also recorded to keep your account secure.

Yes. Submit a deletion request via email or through Account Settings under the Privacy tab. We process requests in line with applicable law and confirm once the deletion is complete.

Only with the payment processor needed to complete your transaction — for example, the service behind your GoPay or OVO top-up. We do not sell or transfer your data beyond that.

Session cookies maintain your login state. Analytics cookies track lobby navigation patterns. You can block analytics cookies in your browser settings; session cookies are required for login to work.

Transaction records tied to DANA, OVO, or GoPay top-ups are retained while your account is active and for the period required under applicable law after closure.

Log in and go to Account Settings to edit standard fields directly. For records tied to identity verification, contact our support team via email or live chat with the correction needed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.