Reference

Understand Your Agreement With gibberlink

These Terms & Conditions set out what you agree to when you open and use a gibberlink account, including how wallet deposits through DANA, OVO, and GoPay are handled and what we expect from each other.

Account eligibility appliesDANA, OVO, GoPay coveredLocal law determines accessOne account per personTerms updated with notice
gibberlink Understand Your Agreement With gibberlink
HOW WE OPERATE

How gibberlink Applies These Terms Fairly

We apply these Terms consistently across all accounts. Whether your deposit comes through OVO or GoPay, the same verification steps and account rules apply. Our team reviews flagged accounts against these Terms before any action is taken, and you will always receive a reason in writing.

Data Handling

Account data and wallet transaction records are stored securely. We do not share your DANA, OVO, or GoPay details with third parties outside of payment processing requirements.

Account Security

Each account is protected by OTP verification on login and on withdrawal requests. If you notice activity you did not authorise, contact support immediately through live chat.

Record Retention

We keep transaction records for the period required by our operating obligations. You can request a summary of your account activity by contacting our support email directly.

Terms Change Process

When we update these Terms, we send an advance notice to your registered email. You have a window to review changes before they apply to your active account and wallet use.

TERMS CONTACT

Reach Us About Your Terms Questions

If something in these Terms is unclear or you believe a rule has been applied incorrectly to your account, contact us directly. We handle Terms-related queries through the channels below and aim to respond with a clear explanation of how the relevant clause applies to your situation.

Team online

Live Chat

Use the live chat button in your account dashboard to raise a Terms query. Our team will pull up your account details and walk through the relevant clause with you.

Email Support

Send a detailed message to our support email if your question involves wallet transaction records, account suspension reasons, or a formal request to review a Terms decision.

Account Help Centre

The Help Centre inside your account contains plain-language summaries of key Terms sections, including wallet deposit rules for DANA, OVO, and GoPay transactions.

Your Terms & Conditions Questions Answered

These are the questions we hear most often about how our Terms work in practice — covering account rules, wallet deposits, and what to do if something does not go as expected.

Yes. Every deposit channel, including DANA, OVO, and GoPay, falls under these Terms. Your e-wallet provider's own rules also apply alongside ours during the transaction.

We will notify you at your registered email address before material changes take effect. Using your account after that notice period means you accept the updated Terms.

You will receive a written explanation. If you believe the suspension was applied incorrectly, you can raise a formal review request through our support email with your account details.

No. These Terms permit one account per person. Duplicate accounts are a breach and may result in suspension of all associated accounts and any pending wallet withdrawals.

Contact our support email with your registered account details. We will retrieve and send a summary of your transaction records, including wallet deposits and withdrawals, within our standard review window.

Yes. Access and feature availability depend on local law and are only available where local regulations permit. Check whether your region qualifies before completing account registration.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.